Couples' Bracelets-With you, it's hard not to be happy

We offer a 30-day return policy for most items. Products must be unused, unwashed, and in original packaging with all tags attached. Returns are accepted within 30 days of purchase. Items purchased during promotional periods may have different return windows - please check your order confirmation for specific details.

Step 1: Contact our customer service team at support@luckyknitting.com with your order number and reason for return.
Step 2: Receive a return authorization number and shipping instructions.
Step 3: Ship the item back to us in its original condition with the return authorization number clearly marked on the package.
Step 4: Once received and inspected, we will process your refund within 5-7 business days.

The following items cannot be returned:
• Custom or personalized products
• Items marked as final sale
• Clearance items (unless defective)
• Items damaged due to customer misuse
• Products without original tags or packaging
• Items purchased more than 30 days ago

Have questions about our return policy? We're here to help!

Email: support@luckyknitting.com
Phone: Available during business hours
Response Time: We typically respond within 24 hours

For the fastest service, please include your order number and a clear description of your inquiry.